FAQ'S

1.) When will my tracking number start to update?

After receiving a tracking email, Shipping Activity will become available after 24hrs. Your Tracking Number will come to your email. Please check your spam folder if you don’t see it inside your inbox. If you haven’t received a tracking number after 3 days from placing your orders please contact customer service.

 

2.) Can I make changes to my order?

To ensure a quick delivery all orders are processed daily, So orders cannot be altered or changed once your payment is complete.

 

3.) May I return/exchange my order?

We DO NOT accept exchanges or returns due to the nature of our products and sanitary reasons. We exercise a very strict high quality control process to ensure our clients receive only the best quality of products.

 

Please note that all lashes are 100% Handmade and there may be small differences.