SHIPPING & HANDLING
Processing occurs Monday-Friday, If you ordered on Friday your order will be processed on the next business day which is Monday.
There is a 2-5 day processing time on all hair orders. UNLESS it is explained to be on hand available for same day pickup/shipping.
Lengths 32+ & 613 wigs may need an extra 2 days of processing.
Lashes are processed & within 1 business day.
After processing your order will ship. Once the order has shipped --- you will receive a tracking email. After 24 hrs your tracking # will start to update.
Please be sure to place your order within 1-2 weeks in advance prior to your events, installation date, or hair appointment.
USPS Priority Mail: Arrives 1-3 business days
USPS Priority Mail Express: Arrive 1 Business Day
Hair Shipping: Arrives 2-5 business days.
PICKUP: Only select “PICKUP” at checkout when you’re picking up an order.
DELIVERY: Delivery is only able if you are within a certain distance AND only spending $20.00 and UP.
$10 Delivery Fee on all orders
Minimum order of $20 for 0-8 miles etc etc it will vary based on distance
Must be located in South Florida, you will receive an email or text notification with the pickup location & time.
*****We are not responsible for any shipping/weather damages or delays that may be affected by customs, natural occurrences, transfers from USPS to your local facility strikes or delays, nor any extra fees.*****
*****We are not responsible for any packages that are misplaced, lost or damaged by shipping carriers. Once orders are shipped they are no longer in our hands. If an issue occurs, contact the shipping carrier to receive your package.****